Frequently Asked Questions
If you cannot find your answer here, reach out and we will assist within one business day.
How do I book a studio?
Browse our Catalog, select a room, and contact concierge with your preferred date and times. We confirm by email with a secure payment link.
What is access like on arrival?
You will receive door codes and a host will greet you at the main entrance. We provide a brief orientation and patch overview before you start.
What equipment is included?
Each room includes the gear listed in the catalog entry—typically a selection of microphones, preamps, monitoring, and essential cables. Specialty items are available on request.
What is your cancellation policy?
Full refund up to 48 hours before session start. 50% refund up to 24 hours. Within 24 hours, the session is non-refundable due to reserved time and prep.
How quiet are the rooms?
Rooms are certified under our Quiet Standard with ambient noise typically under 22 dBA and minimal structural transmission.
Can I bring food and drinks?
Water and closed-lid beverages are welcome. For meals, please use the lounge areas to keep rooms pristine.
Is storage available between sessions?
Short-term storage can be arranged. Please coordinate with concierge for labeling and pick-up windows.
Can I extend my session on the day?
If the room is free, we are happy to extend your reservation at the same hourly rate. Ask the host to check the schedule.
Do you offer memberships?
Yes. Members receive preferred rates, priority booking windows, and pre-staged rigs. Contact us for details.